Defaulted Payment Plan Credit Management

Navigate: Tax > Accounts Receivable > Manage Payments > Defaulted Payment Plan Credit Management

Description

A new Payment Plan Credit Management Process has been created for managing Defaulted Payment Plan Credit Surplus. Only Defaulted Payment Plans Credit can be selected for modification on this screen.

You can use this screen to convert a DPPC surplus to a non-DPPC surplus. By doing so, the funds become available for refund or use.

NOTE: You cannot bring back Defaulted Payment Plan Credit records via the Post Refund task.

Steps

1. On the Search for Payments/Surplus screen, enter your search criteria and click Search.
2. On the Payment Search Results screen, select the checkbox for one or more items and click Next.
3. On the Manage Plan Credit screen, if you select the Remove as Defaulted Plan Credit checkbox, the value is changed from DPPC to non-DPPC surplus, and your selection from the Subcode drop-down list is assigned.

NOTE: If you select the checkbox, the subcode is required. Only the subcodes to which you have rights are displayed in the drop-down list. If the checkbox is not selected, all subcodes are shown.

4. Optionally, make a selection from the Reason Code drop-down list.
5. Click Save in the Command Item bar.

Tips

• DPPC is generated when some plans default.
• The amount paid toward the plan, less fees, becomes DPPC upon default.
• DPPC cannot be used like other surpluses – it must be applied toward full payment of a redemption group.
• If the redemption group is partially paid, DPPC is not applied.
• DPPC can be converted to a “regular” surplus on the DPPC Management screen.
• If a second IPP Plan is created after DPPC exists from the first defaulted plan, the credit is automatically applied as active plan credit to the second plan. Its applied to the last due payment first.