Cancellation - Create Surplus
Navigate: 
Tax > Accounts Receivable > Manage Payments > Cancellation - Create Surplus
Description
Use the Cancellation - Create Surplus screens to cancel a posted payment and put the cancelled amount into surplus. Once an amount is available under surplus, it can be refunded or reapplied.
SETUP: See Manage Payments for any applicable prerequisites, dependencies and setup information for this task.
Steps
To cancel a payment and to put the amount into surplus:
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In the Search for Payments/Surplus screen, enter your search criteria and click Search.
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In the Payment Search Results screen, select the checkbox for one or more items, make a selection from the Reason Code drop-down list, and click Next.
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In the Transaction Confirmed screen, review the cancellation and surplus information.
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Click Print Notices to view the Surplus Notice.
- Click Restart to start a new search.
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Click Close to end the task.
Prerequisites
Configuration Menu
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Systypes - Surplus Sub Code - Add any additional sub codes as needed, and indicate the display order. These are required:
Dependencies
Cashiering
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Collect Payments – Advance payments are only created if Cashiering specifically designates a surplus as an Advance payment.
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A payment must go through Session Reconciliation and Back Office Reconciliation before it is posted to A/R and available for cancellation.
NOTE: The prerequisite and dependency information is provided as a helpful guide but may not be inclusive of all items. Check with your Aumentum Implementation team for further advice if needed.