ACH Notices
Navigate: Tax > Accounts Receivable > ACH Processing > ACH Notices
Description
Generate and print the taxpayer ACH notices of amounts due. One notice is printed for each PIN being paid by ACH. Since this can be a lengthy process, it is run in batch mode.
Notices include the county name, address, and phone; taxpayer name and address, PIN being paid, date of payment, payment amount, and the bank and account number (which is only partially displayed for security purposes.) You can also add a custom text message.
Steps
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On the Print ACH Notices screen, select ACH Notice from the Notice Type drop-down list.
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Make a selection from the Tax year drop-down list.
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Make a selection from the Sort by drop-down list.
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Enter or select the notice date. This is the date printed in the header of the notice, above the taxpayer's name and address.
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Make a selection from the Cycle type drop-down list.
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Enter an ACH Plan name and/or description.
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In the Payment Dates panel, select a single payment date listed if you want to send a notice with the single payment, or select multiple payment dates (for example, to send one notice for all or part of the year). The payment amount associated with the date prints on the notice next to the date.
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Type any message text that you want to print on the notices. A total of 480 characters is allowed: 6 lines of 80 characters each. This text is in addition to the standard ACH notice text. The message text is displayed line by line at the bottom of the notice, below the variables.
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Click Process to send the batch directly to the batch queue, where it is displayed on the Monitor Batch Processes screen.
To view the notices, click Info Center > Batch Processes > Monitor Batch Processes, click on the process in the grid to open the View Batch Process Details screen. From there, select any available reports or notices.
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Click Close to end the task.
Tips
The notices are printed prior to each payment.
The original amount printed is the total for the year; the debit amount is the total for the payment.
A cover page shows the selections for the run and the total number of notices.
Standard text for the notice is:
Dear <Taxpayer Name>:
Our records indicate that you have authorized our office to make the direct debit from the account listed below on the following date(s).
Prerequisites
Accounts Receivable
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Set up the payment plan for the taxpayer's ACH payments.
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Calculate ACH installment amounts.