Tendered Information

Navigate: Closed Cashiering > Cash Management > Tendered Information

Description

Use Tendered Information to update the following:

  • Before posting a payment, you may change tender information, but not total amount of each receipt.

    For example, the receipt shows $20.00 cash tendered, but it was actually $10.00 cash AND $10.00 check. Use this feature to correct the type of tender received.

  • After posting of a payment, you can only change paid by information. You can also change this at any time before posting.

Steps

  1. Enter the receipt number and receipt year, and click Look Up to retrieve the receipt information.

    NOTE: If you do not know the exact receipt number and year, go to Receipt Management and use the Advanced Receipt Inquiry to look up the information.

    The Payment Tendered and Paid By information displays.

    • View the original and current tendered totals displayed in the Tendered Totals panel for any changes to the original dollar amount of the receipt.

  1. Select a payment type you want to work with from the Payment Tendered panel.

  2. Modify the information in the Paid By panel, if needed.

    • You can change the attention line, name, street address, city/state/zip, or country.

    • Click Apply when the information is accurate, or click Cancel to discard the changes.

  3. Change the tender type information in the Tendered Information panel, if necessary.

    OR

    Click New to clear the fields to add new information for the receipt.

    Depending on the tender type, you can add or change the following information:

    • Type – The tender type for the receipt such as cash, check, money order, etc.

    • Account no – If payment was a check, the account number from which the check was drawn.

    • ABA no – If applicable, the bank routing number.

    • Name – If payment was a check or bank card, the name of the check writer or card holder.

    • Check no – If payment was a check, the check number of the submitted check.

    • Card type – If payment was a credit or debit card, the type of the card, such as MasterCard or Visa.

    • Exp date – If payment was a credit or debit card, the expiration date of the card.

    • Auth no – If authorization was required before accepting a credit or debit card, the authorization number.

    • Amount – The dollar amount for this tender type.

    4. NOTE: To remove a tendered type from the receipt, click Delete and click OK in the confirmation message.

    If not used in the original transaction, a tender type of credit card or debit card cannot be subsequently added.  This is because these tender types are associated with additional fees, which could change the payment allocation which is not allowed on this screen.  If a tender type of credit card or debit card must be added, reverse the transaction and re-enter.

  4. Click Apply to update the tendered totals, or click Cancel to discard the changes.

    If you use denomination cashiering, you will be prompted to enter the detailed tendered information.

  5. Enter tendered information that pertains to denomination cashiering, if necessary.

  6. Click Save when the changes are complete and the tendered totals balance.

    • Click Close to end the task.